Privacy Policy

Effective Date: January 2025
This Privacy Policy (“Policy”) describes how ELEVIN Foundation Inc. (“ELEVIN Foundation”, “we”, “our” or “us”) collects, uses, and protects personal data obtained through the website elevin.org (the “Website”). ELEVIN Foundation Inc. is a 501(c)(3) nonprofit corporation headquartered at 20533 Biscayne Blvd Ste 4-612, Miami, FL, 33180, USA.
For any questions about this Policy or our data practices, you can contact us at: contact@elevin.org

1. Scope of this Policy

This Policy applies to all visitors and users of our Website. It explains how we collect, store, use, share, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant US privacy laws.

2. Data We Collect

We may collect the following types of personal data when you interact with our Website:

Contact information: Name, email address, phone number (if provided)
Access data: IP address, browser type, device type, and operating system
Event-related data: Ticket selections, RSVP status, links used, QR code assignment
Usage data: Pages visited, referral URLs, and timestamps
Marketing data: Preferences related to newsletters or campaigns
Payment data: If you make a purchase via third-party processors (e.g., Stripe), we may receive limited data such as transaction amount, status, and metadata (we do not collect or store full payment card details)
Communications: Content of messages sent via forms or emails

Some data is collected automatically using cookies or analytics tools (see sections 12–14).

3. Legal Bases for Processing

We process your personal data based on:

Your consent, e.g., when you opt in to newsletters or marketing;
Our legitimate interest in improving our services, managing events, and supporting independent artists;
The performance of a contract, e.g., delivering event tickets or digital products;
Compliance with legal obligations.

4. How We Use Your Data

We may use your personal data to:

Operate and maintain the Website
Send event-related communications and ticketing information
Deliver newsletters or marketing (if you opt in)
Understand how users engage with our content
Improve the Website, our services, and our community support
Prevent fraud or misuse

5. Data Sharing

We may share your data with:

Trusted service providers (e.g., Stripe for payment processing, Mailchimp or similar for email marketing)
IT and hosting providers supporting our Website (data is hosted in the USA)
Analytics services like Google Analytics
Authorities or legal bodies when required by law or for legal protection

We never sell your personal data.

6. International Users

We process data from individuals in the United States, Europe, Brazil, Mexico, and other Central and South American countries. All data is hosted in the United States. If you are located outside the U.S., your data may be transferred to and stored in the U.S., where data protection laws may differ from those in your jurisdiction.

7. Your Rights

Depending on your location, you may have the following rights:

Right to access, correct, or delete your personal data
Right to object to or restrict processing
Right to withdraw consent at any time
Right to data portability
Right to lodge a complaint with a supervisory authority

To exercise your rights, contact: contact@elevin.org

8. Cookies & Tracking Technologies

We use cookies and similar technologies for:

Website functionality
Analytics (Google Analytics)
Marketing (e.g., tracking conversions from email campaigns or ads)

You can manage cookie preferences via your browser settings. Disabling cookies may affect functionality.

9. Third-Party Services

Our Website may embed or link to third-party services, including:

Google services (Analytics, Fonts)
YouTube & Vimeo (for video content)
Stripe (for payments)
Mailchimp or similar (for email)

These services may independently collect usage data. Their privacy practices are governed by their respective policies.

10. Data Retention

We retain event-related and financial data for up to 10 years, for legal and accounting purposes.
Newsletter and marketing data is retained for up to 3 years after last contact or until you unsubscribe.
Contact form and support inquiries are stored for as long as needed to provide assistance.

11. Data Security

We use industry-standard technical and organizational measures to protect your personal data, including SSL encryption for all Website traffic. However, no system is 100% secure. We recommend protecting your own passwords and using secure connections.

12. External Links

Our Website may link to external sites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before engaging with them.

13. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from anyone under 13. If you believe a child has provided us data, please contact us and we will promptly delete it.

14. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Website implies your acceptance of the revised Policy.

Contact Information
ELEVIN Foundation Inc
20533 Biscayne Blvd Ste 4-612
Miami, FL, 33180, USA
Email: contact@elevin.org